In order for any coffee bar to be successful and provide its staff and customers with an excellent experience it needs to be supported by a set of well-crafted systems. In many cafes, there is an incredible lack of thorough, clear, and relevant systems to support the tasks, culture, and management of the business. The results of this lack are inconsistency, frustration, missed opportunities, needless turnover, and much more.

In this interactive workshop session, we will be taking you through the process of understanding, creating, instituting, and enforcing effective systems in your shop.

*This workshop has an additional registration fee. Please add it to your badge prior to the event (and receive early bird pricing) or stop by the registration counters onsite.