How can you grow your coffee shop when you are doing everything and yourself? We start coffee with a desire to facilitate community through our coffee shops, yet somehow deny ourselves the internal community we need to provide it. People are the keys to unlock the potential of your shop, but leading and managing people is stated by nearly every owner as the hardest part of the business. It is time we stopped avoiding, and started embracing these critical keys to success.

In this workshop led by Chris Deferio of Keys to the Shop Consulting, you will be working with other owners and operators to identify what holds you back, how to overcome it, and practical steps to take to begin effectively leading, managing, delegating, and building the team. Come ready to learn, share, discuss, and commit to embracing people. Not as the hardest part, but the best opportunity for everyone's success! 

*This workshop has an additional registration fee. Please add it to your badge prior to the event (and receive early bird pricing) or stop by the registration counters onsite.