Scaling with Integrity: How to Responsibly Grow Your Operations While Maintaining Your Culture

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Scaling with Integrity: How to Responsibly Grow Your Operations While Maintaining Your Culture

WOR28CHI
June 12, 2026
306

The opportunity to grow and scale your cafe is a dream of shop owners everywhere. But for many cafes, their growth can become a nightmare when the proper considerations are not addressed.

Loss of culture, revenue, and higher turn over rates are common. In fact, with the Chicago's wage floor at $16.60/hr, we’ve found the "fully loaded" cost of losing a single barista is now in the realm of $4-6k. Expanding is hard enough without taking on these kinds of needless expenses. 

SO! The main question we should ask when scaling is, "How can I replicate the culture and values across the shops and provide your staff and customers a stable, consistent, and quality experience?"

This workshop will give you insights, frameworks, and practical steps that will help you ensure that your next phase of growth is done with integrity and actually adds to the health of the business. 

*This workshop has an additional registration fee. Please add it to your badge prior to the event (and receive early bird pricing) or stop by the registration counters onsite.

Speakers
Chris Deferio, Founder - Keys to the Shop® Coffee Shop Consulting

Free with Gold Pass?

YES

Early Bird Fee

$69

Fee

$89

Levels

Experienced Coffee Professional

Language

English

Who is this session for?

Suitable for experienced coffee professionals, especially cafe owners and operators. Ideal for those scaling operations while maintaining culture, consistency, and team alignment.
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