Scaling with Integrity: How to Responsibly Grow Your Operations While Maintaining Your Culture

October 17, 2026
Room 204A
Business Operations

The opportunity to grow and scale your cafe is a dream of shop owners everywhere. But for many cafes, their growth can become a nightmare when the proper considerations are not addressed. When you are growing from a single store to multiple locations, or just expanding your operations in your current location,  the main question we should ask is how to replicate the culture and values across the shops and provide your staff and customers a stable, consistent, and quality experience. 

Making continuity between your various retail expressions a reality will take some purposeful planning and actions and this workshop will give you insights, frameworks, and practical steps that will help you ensure that your next phase of growth is done with integrity and actually adds to the health of the business. 

*Additional fee required. Pre-register before it sells out by adding it to your badge online or onsite. Get this class for free by registering for a Gold Pass. Already have a General Admission pass? Email info@coffeefest.com to upgrade.

Speakers
Chris Deferio
Chris Deferio, Founder - Keys to the Shop® Coffee Shop Consulting

Free with Gold Pass?

YES

Fee

$119

Levels

Experienced Coffee Professional

Who is this session for?

Suitable for experienced coffee professionals, especially cafe owners and operators. Ideal for those expanding to additional locations or scaling operations while maintaining culture, values, and consistency across teams and spaces.