Tea as a Profit Center: Pricing, Menu Design, and Staff Training

March 07, 2027
Business Building Essentials
Business Operations

Tea can be a highly profitable anchor on a café menu, but sourcing great tea is only the first step - pricing, recipes, and staff training must all work together.

Using a real-world case study of a tea bar that successfully reduced its beverage COGS from 25% to 13%, this session explores the operational decisions behind a thriving tea program. Attendees will work through a beverage economics worksheet to evaluate pricing structures, supplier relationships, and staff education, leaving with a practical roadmap to optimize their own café's tea offerings.

Key Takeaways:

  • Calculate beverage COGS percentage and gross profit per drink to understand their impact on overall business profitability.
  • Compare menu pricing and add-in structures based on recipe costs, perceived value, and local market positioning.
  • Build staff training plans that translate tea origins, flavors, and brewing methods into accessible, everyday customer recommendations.
  • Evaluate tea suppliers for quality, consistency, and total cost, factoring in waste and preparation requirements.

This is a free session included with your general admission.

Speakers
Don Ho
Don Ho, Co-Founder - BDH Consultants

Free with Gold Pass?

YES

Fee

FREE

Levels

Experienced Coffee Professional

Language

English

Who is this session for?

Café owners and managers with operating experience who want to improve tea menu pricing, beverage economics, supplier selection, and staff training.