People are needed to run a coffee shop but you're going to need the right people to run a successful one. Far too often, coffee shop owners and managers will find themselves in dire need of employees leading to erratic hiring and thoughtless onboarding, and countless hours are spent trying to train someone who will simply never get it. This workshop will go through what to look for when interviewing, how to successfully onboard new hires and how to train them once you've decided to keep them. We'll also take a deep dive into what will set your level of service apart.

*This workshop has an additional registration fee. Please add it to your badge prior to the event (and receive early bird pricing) or stop by the registration counters onsite.

Looking to refine your leadership skills?
Take your team-building strategies to the next level with Jeremy Lyman's Effective Leadership: Strategies, Systems and Striving for Perfection. Learn how to work smarter, implement effective systems, and overcome challenges as a leader while ensuring you’re taking care of yourself. Together, these workshops provide the tools to create a dream team and lead them with confidence.