The safety and security of our attendees, exhibitors, sponsors, partners, and staff is our top priority at Coffee Fest Dallas-Fort Worth. While much of our security infrastructure is working behind the scenes in conjunction with the Fort Worth Convention Center, we are continuously reviewing and enhancing our procedures to ensure the safest experience possible for everyone.

Security measures and operational plans are in place at our events, including:

  • Badge/ticket verification
  • Uniformed security guards
  • Crowd management staff, signage, and barriers, as necessary

To help us all stay safe and secure during the event, here are five key things you can do:

1. Remove Your Badge When Exiting the Event

  • While badges are required within the event space, please remove your badge when leaving the event space.

2. Stay Aware of Your Surroundings

  • Always remain alert, especially in crowded areas. Trust your instincts - if something doesn't feel right, take note of it. If you see something, say something. Please report any suspicious activity immediately to event management or onsite security personnel.

3. Protect Your Belongings

  • Keep your valuables always close to you. For added security, consider storing important items in your hotel room or locked storage when possible.

4. Limit Cash and Use Secure Payment Methods

  • We recommend carrying what you need in cash. For your safety, use credit cards or ATMs when possible to minimize the risk of theft. Always keep your ID on you.

5. Enjoy Responsibly

  • Be mindful of alcohol consumption, especially in unfamiliar environments. Stay aware of your limits and look out for each other. When socializing at night, find a buddy. Avoid traveling alone.

Dallas-Fort Worth Health & Safety Frequently Asked Questions

An emergency may develop that requires everyone to evacuate from the building to designated assembly areas.

You must evacuate the building when any of the following occurs:
- Fire alarm sounds
- Structural failure/damage to the building
- Instructed to evacuate by authorized personnel (FWCC staff member, security, police, fire, etc.)

Procedure:
1. Remain calm.
2. Assume that the emergency is real and begin to leave the building immediately. Do not wait or ignore alarms.
3. Do not use the elevators unless specifically directed to do so by emergency personnel.
4. Be alert and cautious as you exit the building. Some exit routes may be inaccessible or hazardous.
5. Look for emergency exit signs and follow established evacuation routes. Do not run.
6. When using stairways, remain in single file, keep to the right, and use the handrail.
7. Shut all doors behind you.
8. Once outside, proceed to the designed emergency assembly area immediately.

Evacuation is required any time an audible fire alarm sounds. A general fire alarm can be heard throughout the FWCC, with the exception of the Arena and Arena meeting rooms. An audible alarm, strobes, and possibly a verbal announcement are part of the notification system.

Please follow the evacuation safety steps below:
1. Listen to instructions via the public address system
2. Remain calm and proceed in an orderly manner
3. Leave the facility through the nearest exit as instructed. Evacuation routes are posted throughout the building.
4. Do not attempt to use elevators or escalators
5. Assist elderly and disabled persons
6. Once outside, move away from the building
7. Do not try to re-enter the building until an "all clear" message is given by FWCC security

MUSTER POINT

The Houston St. Emergency Assembly Area is located in the Houston Street Parking Garage. It is the closest assembly area to the Coffee Fest exhibit hall and meeting rooms. Located outside of the main entrance, just past the Coffee Fest Registration desk.

In a medical emergency, the FWCC Manager on Duty, available at (817) 269-8625, will get you the assistance you need. If necessary, call 911. The Manager on Duty can also call 911 for you, and they will ensure that emergency personnel (fire, paramedics, ambulance) are properly directed to your location.

We'll provide safety information through our mobile app, signage throughout the venue, and event communications.

Please contact the front desk for lost items at (817) 392-6338.

Suspicious activities include, but may not be limited to, loitering, trespassing, unauthorized access, and theft.

Procedure:
1. Remain calm.
2. Call the Manager on Duty (817) 269-8625 and give the following information:
- Your name, specific location, nature of activity

Remember: If you see something, say something.

No, however, rental arrangements can be made by contacting Cloud of Goods  in advance.

Yes, please review our code of conduct here​​​​​​.