Tom Palm has 25 years of experience in the restaurant and foodservice industry. He is the founder of Design & Layout Services, a company specializing in the design of specialty coffee shops.
Working with independent operators as well as national chains; he has helped more than 1,000 people open cafes and coffee shops throughout the United States and Canada.
He is a member of the SCA Allied committee. He has also written several articles that have been published in coffee trade magazines, and has presented seminars at numerous coffee industry trade shows.