Refund Policy

Coffee Fest Refunds & Exchanges Policy

Effective Date: January 2016


Exhibitor

Tradeshow Exhibit Space

  • Please refer to your exhibitor registration form for refund policy rules.

Tradeshow Exhibit Services and Supplies

Milk, Water & Ice

Should the exhibitor cancel exhibit supplies (milk, water and/or ice) the following penalties apply

  • Prior to 14 days before show- no penalty
  • 14 days before show- no refund

Other Services

Note that refunds for any products or services ordered directly from a sub-contractor/vendor in relation to the show, is the responsibility of the Exhibitor to contact these companies directly for cancellations or refunds. Examples of these services are:

  • Show Decorator Equipment, furniture & Labor
  • Electricity
  • Lead Retrieval Systems
  • Shipping
  • Travel & Hotel Arrangements

Attendance

Admission Fees

  • General Admission Fees are not refundable and not transferable.

Fee-based Workshops

  • Fee-Based Workshops are non-refundable.

refund requests

To make an exhibitor refund request, please follow these instructions:

  1. Please include a copy of your receipt or invoice or if you no longer have one of these, a letter with the following information:
    • Name
    • Address
    • Phone Number
    • E-mail Address
    • When, how and by whom the purchase was made
    • What the refund is requested for
    • Reason for the refund request
    • Purchase price(s)
  2. Include any printed material you have received related to the refund you are requesting.
  3. Please specify whether you would like a refund via check or a bankcard credit.
  4. Mail Return to:

Coffee Fest
Attn: Refunds
1703 Suite C Dock St.
Tacoma, WA 98402

I most enjoyed getting hands-on experience and trying what we learned at the Drink Innovations Lab. I even enjoyed tips and tricks on things that I already knew about.

Terra - Coffee Fest Attendee