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Chris Deferio

Chris Deferio

Founder , Keys to the Shop® Coffee Shop Consulting
United States

Chris Deferio is a coffee consultant with a 26-year career, beginning in 1999. His passion for specialty coffee prompted him to commit to a lifetime career in the coffee industry. Chris’ professional experiences took him all over the country, working as a Barista Trainer, Director of Coffee, and General Manager at coffee shops and roasteries across New York, Indiana, Oregon, and Kentucky. Through these experiences, Chris' talents lie in the organizational leadership aspects of coffee shop operations, design and layout, management, and training. In 2017, he launched the Keys to the Shop® Podcast + Consulting, which explores leadership and management topics in the coffee industry along with everything required to run a thriving coffee shop, and boasts more than 3 million downloads to date. Keys to the Shop® Consulting is a natural extension of the education and conversations shared throughout his career and the podcast and to date KTTS has worked with 85+ coffee companies to help build and run thriving shops. 

Keys to the Shop Consulting offers one-on-one coaching, on-site assessments, manager workshops, barista training, and the leadership tools coffee shop owners need to operate a people-first, profitable, and long lasting business.

Learn more about Chris Deferio, the Keys to the Shop® services at https://keystotheshop.com/consulting/                      

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