You’re probably doing scheduling, writing training docs, updating checklists, and answering the same staff and customer questions — all after you’ve already worked a full day (or more). This session covers how to use AI like an extra set of hands in your back office: to draft, organize, ideate, and take work off your plate instead of adding more to it. We’ll focus on real, repeatable workflows you can use right now to save time, reduce stress, and run a tighter shop without adding headcount.

Who is this session for?

Independent coffee shop owners and managers who want to get their time back without hiring another salaried position — and without needing to become “a tech person.”

You’ll learn how to:

• Use AI to generate training guides, SOPs, checklists, and staff communication in your voice
• Speed up hiring posts, onboarding, scheduling, and other recurring admin tasks you hate doing manually
• Draft recipes, seasonal specials, drink names, and promo ideas faster
• Protect your time so you can focus on leading the team and growing the business — not spinning your wheels on boring work

This is a free session included in your general admission.