A thriving coffee bar runs on more than great coffee - it runs on great systems. Yet many cafes struggle with inconsistent or unclear standard operating procedures (SOPs), leading to operational hiccups, staff frustration, and missed growth opportunities. This interactive workshop is designed for café owners, managers, and operators ready to build the systems their business needs to thrive.

• Identify Gaps: Recognize where the absence of SOPs is impacting your business performance and culture.
• Build from the Ground Up: Learn a step-by-step framework for creating SOPs tailored to your café’s specific workflows and values.
• Implement with Confidence: Strategies to train your team, reinforce adherence, and evolve your SOPs as your business grows.
• Real-Life Applications: Examples from working cafés to guide your system-building process.

Leave with a clear plan for developing and enforcing SOPs that improve consistency, elevate staff performance, and support a more sustainable and scalable cafe operation.

*This workshop has an additional registration fee. Please add it to your badge prior to the event (and receive early bird pricing) or stop by the registration counters onsite.