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People Power: Finding, Training and Keeping Great Staff

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People Power: Finding, Training and Keeping Great Staff

WOR03NY
March 08, 2026
1A02

One of the biggest struggles coffee shop owners face is hiring. In this one hour workshop, Jean Brillman, owner of White Horse Coffee & Creamery, will guide participants through the essential steps in creating their dream team.

Jean will share strategies for finding applicants, conducting interviews, developing a successful training program, and fostering a workplace with strong customer service, camaraderie, and team morale.

 

Speakers
Jean Brillman, Founder/Owner - White Horse Coffee

Early Bird Fee

$69

Fee

$89

Levels

Suitable for All Experience Levels

Language

English

Who is this session for?

Suitable for all experience levels, especially café owners and managers. Ideal for those looking to hire effectively, build strong teams, and create a positive, high-performing workplace culture.
View all Coffee Fest New York 2026 Schedule