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Scaling with Integrity: How to Responsibly Grow Your Operations While Maintaining Your Culture

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Scaling with Integrity: How to Responsibly Grow Your Operations While Maintaining Your Culture

WOR28NY
March 08, 2026
1A04

The opportunity to grow and scale your cafe is a dream of shop owners everywhere. But for many cafes, their growth can become a nightmare when the proper considerations are not addressed. When you are growing from a single store to multiple locations, or just expanding your operations in your current location,  the main question we should ask is how to replicate the culture and values across the shops and provide your staff and customers a stable, consistent, and quality experience. 

Making continuity between your various retail expressions a reality will take some purposeful planning and actions and this workshop will give you insights, frameworks, and practical steps that will help you ensure that your next phase of growth is done with integrity and actually adds to the health of the business. 

*This workshop has an additional registration fee. Please add it to your badge prior to the event (and receive early bird pricing) or stop by the registration counters onsite.

Speakers
Chris Deferio, Founder - Keys to the Shop® Consulting

Early Bird Fee

$99

Fee

$119

Levels

Experienced Coffee Professional

Language

English

Who is this session for?

This session is for experienced coffee professionals, café owners, and operators looking to improve leadership, delegation, and team management skills to grow their business and build a thriving internal community.
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