Baristas are the heartbeat of every cafe but too often, their needs are overlooked in the rush of daily operations. This workshop is designed for cafe owners, managers, and head baristas who want to create healthier, more productive work environments that retain staff and improve customer experiences.

Through real-world case studies, role play exercises, and group discussions, participants will learn strategies to:

• Build effective systems for training and feedback.
• Balance workloads and reduce burnout.
• Motivate staff through recognition and growth opportunities.
• Strengthen communication between management and baristas.

Attendees will leave with actionable tools to boost morale, improve consistency, and increase profitability by supporting the people who make cafés thrive.

*This workshop has an additional registration fee. Please add it to your badge prior to the event (and receive early bird pricing) or stop by the registration counters onsite.