Safety Measures

The safety and security of our attendees, exhibitors, sponsors, partners, and staff is our top priority at Coffee Fest Portland. While much of our security infrastructure is working behind the scenes in conjunction with the Oregon Convention Center, we are continuously reviewing and enhancing our procedures to ensure the safest experience possible for everyone.

Security measures and operational plans are in place at our events, including:

  • Badge/ticket verification
  • Uniformed security guards
  • Crowd management staff, signage and barriers, as necessary

To help us all stay safe and secure during the event, here are five key things you can do:

1. Remove Your Badge When Exiting the Event

  • While badges are required within the event space, please remove your badge when leaving the event space.

2. Stay Aware of Your Surroundings

  • Always remain alert, especially in crowded areas. Trust your instincts - if something doesn't feel right, take note of it. If you see something, say something. Please report any suspicious activity immediately to event management or onsite security personnel.

3. Protect Your Belongings

  • Keep your valuables always close to you. For added security, consider storing important items in your hotel room or locked storage when possible.

4. Limit Cash and Use Secure Payment Methods

  • We recommend carrying what you need in cash. For your safety, use credit cards or ATMs when possible to minimize the risk of theft. Always keep your ID on you.

5. Enjoy Responsibly

  • Be mindful of alcohol consumption, especially in unfamiliar environments. Stay aware of your limits and look out for each other. When socializing at night, find a buddy. Avoid traveling alone.

If there is a fire alarm or an emergency that needs to evac the building, then an alarm and announcement will happen throughout the building.

Portland Frequently Asked Questions

What happens if there is an emergency during Coffee Fest Portland?

If there is an emergency that requires evacuating the building, then an alarm and announcement will happen throughout the building. Evacuation routes are clearly marked, and event staff will be on hand to assist you. 

How will I know what to do in the event of an evacuation or fire alarm?

If there is a fire alarm or an emergency that requires evacuating the building, then an alarm and announcement will happen throughout the building. Everyone should follow the instructions provided in the announcement. If no announcement is heard, guests should take all personal belongings and evacuate quickly and safely via the nearest exit. 

Please follow the evacuation safety steps below: 

  • Listen to instructions via the public address system or from OCC Public Safety Officers or event security personnel 

  • Remain calm and proceed in an orderly manner 
  • Leave the facility through the nearest exit as instructed. Evacuation routes are posted throughout the building.  
  • Do not attempt to use elevators or escalators 
  • Assist elderly and disabled persons 
  • Once outside, move away from the building 
  • Do not try to re-enter the building until an “all clear” message is given by OCC Public Safety 

 

MUSTER POINT

The official evacuation assembly area is the OCC North Plaza at the corner of NE MLK Boulevard and NE Holladay Street. The overflow area is the Convention Center Plaza. 

What should I do if I need medical assistance during Coffee Fest Portland?

If you need medical help, please approach the nearest Coffee Fest staff member who will direct you to the medical team and help you get assistance quickly or call the command center at (503) 731-7849. Give your name, type of emergency, and exact location when calling the 24-hour command center. The medical station is located near the Exhibit Halls.

How do I stay informed about safety procedures?

We’ll provide safety information through our mobile app, signage throughout the venue, and event communications.  

Where can I report a lost item or find lost property?

The Oregon Convention Center has a lost and found tracking system to do everything possible to get items returned to their rightful owner.  All items can be turned into the Oregon Convention Center Welcome Desk.

What should I do if I see suspicious activity?

If you notice anything unusual or suspicious, please report it immediately. You can alert event staff or onsite security by calling the Command Center, 503-731-7849. House phones are available throughout the convention center, to contact security dial 7849. We encourage everyone to stay vigilant and trust their instincts. Remember: If you see something, say something.  

Do you have a code of conduct?

Yes, please review our Code of Conduct here.